Q: What is a cottage bakery?

A: A cottage bakery is typically a home-run bakery that is subject to a separate set of laws than commercially licensed kitchens or bakeries. Cottage bakeries typically must pass food safety tests but are not subject to inspection by the state. These laws vary on a state-by-state basis.

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Q: Are cottage baked foods safe to consume?

A: As with any food, there is no 100% guarantee of safety. However, states do typically require that cottage bakers take courses in food safety and pass state-required tests demonstrating their understanding. States also have limitations on foods that can be sold as cottage baked goods, and these items are generally considered safer.

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Q: How can I become a cottage baker?

A: Consult your state and local regulations for any requirements (some states don’t have any!) and start selling on goodiesmith! Initially, we are open for business in Utah and Idaho. We will be adding more states soon, so if you don’t live in one of these states, check back soon!

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Q: How can I buy/sell on goodiesmith?

A: Currently, buying and selling is limited to our mobile app. You can view everything that is for sale on our website, but to buy or sell you have to download the (free) app! Download the app and get started today! Anybody can buy at any time, but to sell there is a simple storefront setup process that takes just a few minutes.

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Q: What can I buy or sell on goodiesmith?

A: We make reasonable efforts to ensure that legal and safe transactions occur on our platform by limiting listings to pre-selected categories that are generally acceptable cottage baked goods. There are a lot of options! Ultimately, it is up to the buyer and seller to understand their local laws to ensure only lawful transactions occur.

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Q: Why should I sell my cottage baked goods on goodiesmith, can’t I just cut out the middle-man and sell directly to the consumer?

A: goodiesmith is the first and only platform built specifically for you, the cottage baker. No more endless messaging back and forth with customers, no more setting up meetup times, no more stress about getting paid, no more trying to find new customers, no more keeping track of orders. Let us do all that and allow you to spend more time making the goodies you love! Could you go it alone and do it all yourself? Yes, but why would you…?

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Q: How much is goodiesmith going to cost me?

A: We charge the seller a flat 10% fee for every transaction. That is it.

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Q: Can I cancel my order?

A: Given the nature of food preparation and custom orders, we want to respect everyone’s time and not be wasteful of any prepared food, but also recognize you may change your mind. You always have 1 hour to cancel any order placed on goodiesmith, no questions asked. Additionally, each order is confirmed by the seller before the transaction occurs, so you can also cancel anytime before the seller confirms your order.

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Q: What happens if I don’t receive my order or am not satisfied?

A: Any violation of the terms of service (link) (e.g. non-delivery, misleading product description, etc.) will result in a 100% refund. Contact us within 72 hours of the transaction time via our website or app and we will work with you to make it right.

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Q: What happens if the buyer is a no show?

A: We ask that sellers be as flexible as possible, but both parties are responsible to uphold any arrangements made. We cannot provide refunds to the buyer, or hold the seller responsible, if the buyer fails to pick up their product or is unavailable during delivery.

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Q: Who handles the payment processing?

A: We partner with Sttripe, a well known and respected payment processor (give it a google if you aren’t familiar), to safely and securely handle all payment processing. We do not have access to any of your financial information, ever.

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Q: Do I have to pay sales tax?

A: Our payment processor automatically collects sales tax (if applicable) and will provide you with regular statements.

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Q: Do you provide any financial statements?

A: Regular financial statements (earnings, taxes, etc.) are provided by the payment processor. Annual reports are also available.

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Q: I still have a question!

A: Please reach out to us on our website and we will help resolve any question or concern that you have! Seriously, there are like 4 of us who run this thing so I promise we will get back to you…We also would love to hear any suggestions on how we can better serve you!